Question 1

DO YOU HAVE A PHYSICAL STORE THAT I CAN VISIT?

Accepted Answer

Yes. The office of Expressmiles Travel and Tours is located in the 2nd floor, Sta. Lucia Grand Mall in Cainta, Rizal.

Question 2

WHAT ARE YOUR OFFICE HOURS?

Accepted Answer

Our Operating Hours are from Monday to Saturday, between 10:00 am to 5:00pm.

Question 3

HOW DO I REACH YOU?

Accepted Answer

Here are our contact details for all your travel inquiries: 
Telephone: +632-8-6819299
Mobile: +63998-5325944 or +63917-5087500
Email: expressmiles@yahoo.com
Facebook Messenger: www.facebook.com/expressmilestravel 
Instagram: @expressmilestravelph

Question 4

WHAT SERVICES CAN EXPRESSMILES TRAVEL AND TOURS HELP ME WITH?

Accepted Answer

Expressmiles Travel and Tours’ basic services include helping you with airline booking for both local and international destinations. We assist with land arrangements, and hotel accommodations. We can even book tickets to tourists attractions for you.

We also offer documentation assistance, like passport application for those who have not had any experience outside of the country particular to Filipinos and visa (tourist/business) processing. Being a Philippine company, most Filipinos require tourist visa in order to travel.

We also offer group tours, whether for company or family. We can customize a package tour similar to Holy Land pilgrimages or post wedding destination tours. We also provide travel insurance when requested. Nowadays, it’s best to always have this!

Whatever you need, we can help you! As long as it will make your travel experience easier, you’ve got us ready to support.

Question 5

DO YOU OFFER GROUP TOURS, AND PROVIDE GROUP OR BULK DISCOUNT?

Accepted Answer

Yes! We have corporate clients that travel both local and international destinations. The biggest group we have had was a company incentive travel for over 300 employees. But, we also do much more private group tours of 12 or more.

Yes, group discount will be provided and at times, we even provide (at our expense) one of our own travel agents to assist your group in the tour, wherever it is in the world that you would like to visit!

Question 6

DO YOU HAVE PAYMENT TERMS?

Accepted Answer

Payment terms are offered to long-standing, loyal, and consistent clients of Expressmiles Travel and Tours. We hope that you can be one of them to enjoy this special perk!

Question 7

WHAT SHOULD I PREPARE WHEN I TRAVEL?

Accepted Answer

Each place is different from another. Every airport, every city, every country, every continent, it won’t be the same. We can only do so much as your travel agency, but the quality of your travel experience will also rely on you. 
What we know? The basic is to travel prepared. The most important is to have all your important documents with you – passport, tickets, vaccination cards, other IDs and the list goes on based on what is important to you. 
Research and read up on the following things: Weather. Transportation. Exchange Rate. The rest follows from here.

Question 8

WHY SHOULD I USE A TRAVEL AGENT TO BOOK A VACATION?

Accepted Answer

Travel Agencies like us provide you ease and convenience in planning a vacation. All we need from you is the location you want to visit, when, how long and how you wish to spend your vacation. We will do all the thinking and planning. You won’t need to lift a finger because we do all the coordination for you.

Time is money, as what they say. Instead of you spending your precious time doing the task of booking airline tickets, hotel accommodations, entrance fees to attractions, airport transfers etc., we do it for you.

Question 9

CAN YOU WORK WITHIN A CERTAIN BUDGET?

Accepted Answer

Of course! But one has to be flexible with travel dates, airline options and hotel accommodation classification at minimum. It’s always best to get a quote and work from there.

Question 10

DOES IT COST MONEY TO GET A QUOTE?

Accepted Answer

We offer airline, passport and visa processing quotations for free! As customers ourselves, we understand it’s always best to canvass for prices too.

Question 11

DO I NEED TRAVEL INSURANCE?

Accepted Answer

In the past, this was not really a necessity. As times have changed, insurance is always good to have and never to have the need to use.

Question 12

WHAT DOES EXPRESSMILES TRAVEL AND TOURS SPECIALIZE IN?

Accepted Answer

Apart from being able to quickly assist you with airline booking requirements, customizing travel itineraries suitable for your need is what we do best. People travel differently and we love curating one that is unique to your style and needs. Further, Holy Land pilgrimages are also special to us. We have done several throughout the years, making improvements along the way, and we are proud of this offering.

Ready to tick places off your travel bucket list?

Let's talk!

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